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Forum Down Contact Email

 
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admin
Site Admin
Site Admin


Joined: 01 Dec 2004
Posts: 3794
Location: North West, UK

PostPosted: Sat May 05, 2007 9:26 am     Post subject:  Forum Down Contact Email Reply to this post Reply with quote

I have set up an email account that is only to be used if this site is down.

Any messages sent to this account will be emailed and Texted to me.

The text I receive will show the subject line from the email, so please make the email subject line as descriptive as possible.

The email address is site @ medionsupport.com (remove the spaces)

This is NOT to be used for general support or advice, only in the event that this site is down.
Any user who abuses this will have their account deleted !

As always comments and suggestions in Forum Talk.
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Last edited by admin on Sat Apr 05, 2008 6:21 pm; edited 1 time in total
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admin
Site Admin
Site Admin


Joined: 01 Dec 2004
Posts: 3794
Location: North West, UK

PostPosted: Sun May 13, 2007 12:49 pm     Post subject:   Reply to this post Reply with quote

As you may have noticed we have been down again this morning Evil or Very Mad

This is what the hosts have posted about the issue:

Quote:
Downtime has again been caused by several bad accounts. These accounts which were suspended last week have now been terminated ( you had been warned! ).
The rest of the accounts will be getting moved within the next month onto one of our newest servers. This move will be done overnight and will be a staggered move 10-15 accounts per night so we will spot any other additional accounts that are causing any problems.

The spec of the new server is much higher so hopefully if any accounts cause us this type of problem in the future we will be able to spot it before the load effects the other accounts on that server.

Again apologies for the downtime, we are trying our best to resolve/minimise it.


I'll see how things go, or I may have to move the site..
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